Privacy Policy - opencream

1. Data Controller

The data controller for opencream.com, opencream.ai, and opencream.partners is:

Opencream SAS
15 av Marie Amelie
60500 Chantilly, France
Email: hello@opencream.com

2. Data We Collect

We collect minimal data necessary to provide our services:

Contact Form Data: Name, email, company name, and message content when you submit a contact form
Analytics Data: With your consent, we use Google Analytics 4 to understand website usage patterns. This includes anonymized IP addresses, pages visited, time spent, and user journey data
Calendar Bookings: When you book a consultation via Cal.com, your name, email, and selected time slot are processed by Cal.com

3. How We Use Your Data

To respond to your inquiries and provide requested services
To schedule and manage consultations
To understand website traffic patterns (anonymously)
To improve our website and services

4. Legal Basis (GDPR Art. 6)

Consent: When you submit contact forms or book consultations
Legitimate Interest: For anonymous analytics to improve our services
Contract: To provide services you've requested

5. Third-Party Services

We use the following third-party services:

Google Analytics 4: Website analytics and user behavior tracking (only with your consent, IP anonymization enabled)
Cal.com: For scheduling consultations (opencream.partners)
Sliplane.io: Website hosting

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law. Contact form submissions are retained for 2 years unless you request earlier deletion.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data
Rectify inaccurate data
Request deletion of your data
Restrict processing of your data
Data portability
Object to processing
Withdraw consent at any time

To exercise these rights, contact us at hello@opencream.com

8. Cookies

We use cookies only with your explicit consent. When you accept cookies:

Google Analytics cookies: Used to distinguish users and sessions, typically expire after 2 years
Consent preference: We store your cookie consent choice in your browser's local storage

You can withdraw your consent at any time by clearing your browser's local storage or cookies, after which you will be prompted again.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Contact & Complaints

For privacy-related inquiries, contact us at hello@opencream.com.

You have the right to lodge a complaint with your local data protection authority. In France, this is the CNIL (Commission Nationale de l'Informatique et des Libertés).